Question 1

How do I order a storage containers?

Accepted Answer

Please call our office at 801-487-1729 and we will be happy to set up a delivery for you or click on our Get A Quote (https://www.portaboxstorage.com/get-a-quote-old)button.

Question 2

Do you charge for delivery?

Accepted Answer

Yes. Please see our Get A Quote (https://www.portaboxstorage.com/get-a-quote)page.

Question 3

Is there a monthly minimum?

Accepted Answer

Yes, one month minimum storage fee per container.  You don't have to use the container for a month, but we will charge you for the full month.

Question 4

What payment options do I have?

Accepted Answer

Pay Online: Go to the home page of this website and in the top right corner click on the Make A Payment (https://www.smdservers.net/SLWebSiteTemplate_V2/login.aspx?sCorpCode=LPd8S7JfTGH9f9U1Ahoniw==&sLocationCode=F3e81MY3f4IcaovtqM7F3w==&1=1)button.

Auto Pay: Our most popular and convenient method of payment, auto pay allows for automatic, monthly deductions from your debit card or credit card.  To set up auto-pay, please call our office with your account information and a customer care representative will be happy to assist you.

Phone: Payments can be made over the phone by debit card or credit card.  You may pay by Visa Card, Master Card, Discover Card, or American Express. Call us at 801-487-1729.

Mail: Checks can be sent to our facility. 450 East 2200, South Salt Lake City, Utah 84115

Pay in Person: We are always happy to see our customers. You may come in to our office between 8:00 a.m. to 5:00 p.m. Monday through Friday to pay by cash, check, debit, or credit cards.

Regardless of how you decide to pay, we value your patronage and are committed to finding solutions that work for you.  For more information about payment options or for general questions about your account, please call 801-487-1729.

Question 5

How long can I keep the containers?

Accepted Answer

Normally we allow our customers to keep the containers for 7 days to load or unload their items. If this is not enough time, we are willing to work with each customers unique situation. Just explain your circumstance to our customer care representative.

Question 6

Where will my containers be stored?

Accepted Answer

You can store your containers onsite at your location or we can store your containers at our secure warehouse, which is equipped with controlled gate access, and 24 hour video cameras.

Question 7

How long has PortaBox Storage been in business?

Accepted Answer

Since 1999, but our parent company has been in business since 1907.

Question 8

What are your containers made out of?

Accepted Answer

Our sturdy and roomy 5’x8’x8’ (WxDxH) wooden containers are equipped with a heavy duty lever action locking systems, heavy duty flooring, and double reinforced doors. Unlike metal storage containers, our wood containers reduce the risk of damage to your items and helps prevent condensation, mold, and mildew from ruining your belongings. While the containers sits on your property each container is covered with a weather resistant cover that protects the container and its contents against the elements.