Frequently Asked Questions Ordering Questions How do I order a storage container? You can Order Online or call toll free: 801-269-8646 Is there a minimum? Yes, one month minimum storage fee per container. But we do have Special Offers on 3 Month, 6 Month, and 12 Month contract subscriptions which is the most economical solution. Do you charge for delivery? Yes, the charges are based on ZIP codes or you may choose to bring your belongings to one of our two conveniently located facilities. What payment options do I have? You may pay by Cash, Check, Visa, Master Card, American Express, and Discover Card. Do you have any information that can help me get organized for my move? See our Moving Check List section for some useful ideas. How long has PortaBox Storage been in business? For more information about our history plesae visit About PortaBox Storage.   Loading Questions: How big are they? 5' wide x 8' deep x 8' high How Big Are The Containers? How much will they hold? About two rooms of furniture or up to 2,000 pounds maximum. They are approximately 320 cubic feet. If you need to know how many containers you might need, refer to our How Many PortaBoxes Will I Need? What is the best way to load my items? See our Loading Tips section for some useful ideas. How do I load my items safely? You might consider renting pads from us. View Packing Materials Will you load &/or unload my box for me? No, but we do have another division of our company that can preform a  Full Service Storage Move for you. What if I don’t have a lock? You can order locks when we confirm your order or purchase them from the driver. View Packing Materials   Delivery Questions: Do I have to be there when they are delivered? No, provided you sign the appropriate paperwork, prepay your first month and delivery fees prior to delivery. What do I need to do to have my container re-delivered to my home? (or other location) Tell us the delivery ZIP code, the date you'd like to schedule delivery. Can you move my box to another state or overseas? No, but we do have another division of our company that can preform a  Full Service Move for you. How can I get access to my storage box? Give us 24 hours advance notice, bring your account current and show Photo ID when you arrive. Can I put the container in the garage or carport? For insurance reasons, we're not able to place containers in your garage or carport. How many containers can I get at one time? We can deliver up to 5 containers at a time, but we're able to deliver more if you need them.   Cost Questions: How much does a Portabox cost? Depending upon your zip code, PortaBoxes Storage Rates overall are less expensive than mini-storage. For the most economical solution, we have a 3 Month, 6 Month,  and 12 Month contract. Get A Free Estimate Now Can you store my Car or Boat? Yes. We are equipped to provide storage of any size Car or Boat at our 450 East 2200 south location. What other items should I consider? You can order additional valuation insurance as well as packing cartons, supplies, and pad rental. Please ask your Customer Care Representative about these options. Do you have insurance that I can buy? We have VALUATION which is a dollar value protection that may be purchased as additional protection. PortaBox Storage Valuation Options When will I receive my monthly statement? Our statements are mailed on the 1st of each month and due by the end of the month. Can I have my monthly fees automatically charged to my Credit Card? Yes, advise our Customer Care Representative when they call to confirm your order. When will my Credit Card be charged each month? Monthly charges are applied at the beginning of the month. What do I need to do to close my account? Simply tell us your delivery ZIP code, the approximate date you'd like to schedule delivery and bring your account current. We need 10 days notice for closing account redelivery. Who do I contact about billing questions? Please contact our accounts Receivable Department for any questions. How long has PortaBox Storage been in business? For more information about our history plesae visit About PortaBox Storage.